"The game has changed - we have got to make sure destinations continue to adapt and are serving the communities they represent," says Jerad Bachar, President & CEO at Visit Pittsburgh as he joins The Learn Tourism's Stephen Ekstrom for this episode of the Business Class podcast.
Together, they discuss the new meaning of work-life balance and how that manifests in company culture. Jerad shares the impact his first trip had on him and the similarities he sees between his work in the midwest, Middle East and mighty Allegheny.
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